Accessibility Statement

What we aim for

RemoteStay is built to meet the Web Content Accessibility Guidelines at WCAG 2.1 Level AA. That covers every public page on this site and every screen a member signs in to use: the search, a listing and its walkthrough, the booking pages, your account and the messages on a booking. The console our own reviewers use is held to the same standard, though it is not a page you can reach.

As far as we can measure it, the site meets that standard. The section below says exactly what that measurement is and what it leaves out, because “as far as we can measure” is doing real work in that sentence.

How it is checked

Every route on the site is run through an automated check before a change ships, against the wcag2a, wcag2aa, wcag21aa rule sets. The check compares what it finds against a record kept in the code of every known problem, page by page, and it fails if the two differ in either direction — a new problem, or one that was fixed and left in the record. Each entry in that record carries the date it was found and why it is still there. This page reads that record rather than a copy of it, so what follows is what the check knew when the page was built.

Known gaps

The automated baseline holds no known violations as of 2026-09-04. The first full run of the check found a little over a thousand findings, nearly all of them colour contrast from four shared colours; those were changed at the source rather than recorded as exceptions, and the record was left empty.

An automated check cannot see everything, and it is worth being plain about what it cannot judge. It reads the markup: whether text has enough contrast, whether a control has a name, whether a page has one main landmark and its headings are in order. It cannot tell whether a label means what it says, whether the order a screen reader reads a page in makes sense, whether a description of an image is a good one, or what is in a video. Those are checked by a person, and less often.

Three things fall on that side of the line and are named here so they are not a surprise. A walkthrough video is filmed by the host in one take and carries whatever sound was in the room; it is not captioned and has no audio description, because it is a tour of a home rather than a narrated film, and what we can offer instead is the listing page beside it, where the checkpoints, the speed test and the price are text. The map on the search page is a picture, and the same listings are in the list next to it. And three parts of the site are drawn by other companies inside our pages — the signup form’s spam check, the map tiles, and the card field when you authorise a deposit — so how well each of those works with a screen reader is theirs to fix, and we can only pass a report on.

Telling us about a barrier

If something on this site is hard or impossible for you to use, we want to hear about it, and it is the fastest way a gap gets fixed. Write to hello@remotestay.net and say which page it was, what you were trying to do, and the browser or assistive technology you were using if you know it. A person reads that mailbox and answers. If email does not work for you, a letter reaches the same people: Momentum Minds LLC, 8206 Louisiana Blvd NE, Ste A #7489, Albuquerque, New Mexico 87113, United States.

This page and the two beside it — the Privacy Policy and the Terms of Service — are kept in the same place as the code they describe, and change when it does. The date at the top is the day this one last did.